Category Archives: Software

HOW TO RETRIEVE YOUR MISSING FILES AND FOLDERS ON A VIRUS INFECTED USB DRIVE

Hello there, this is our second edition on computer viruses and thanks for staying with us as we guide you through taking control of your computer from the backdrop of a viral invasion.

So you plugged in your USB drive only to find that all the files and folders are missing or there is only the shortcut to the same drive inside, what do you do…

First and foremost, do not panic because in almost all cases you will notice that your drive is still halfway full and that means all the items on the drive are intact just waiting for you to access them. Then follow these steps;

  • Open the USB drive in question, click on the “View” tab on the menu bar and click on “Options” (for windows 8 and above). For windows 7, click on “Organize”, then click on “Folder and Search Options”. These will lead you to the folder options dialog box.
  • Click on the “View” tab in the dialog box. In the options below choose to “show hidden files”. Next untick the “Hide protected operating system files”. Click “Yes” on the pop-up.

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  • You can now click on “Apply” and “OK” to close our dialog box.
  • Back in our USB drive’s window, we will see a light-coloured folder/drive icon mostly without a label. System Volume Information and Recycler folders if they are present are normal hidden folders on any drive and no cause for concern.
  • Now open our light-coloured folder/drive aaaand… voila, all your files and folders intact. I recommend cutting them and pasting them back in the root drive folder so they can be accessed without going through these steps on another computer.

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In our next issue we will discuss how to actually get rid of the shortcut virus WITHOUT the help of an antivirus. For all your PC and smartphone issues, leave a comment or contact us on 0501384495

ASCORP!!! BRINGING I.T SOLUTIONS TO YOUR DOORSTEP…LITERALLY

TELL-TALE SIGNS THAT SHOWS YOUR COMPUTER HAS BEEN INFECTED BY A VIRUS

Computer viruses are a terrible nuisance. Imagine,…just when you have to print out a document and submit to meet a deadline, you open your usb drive on the PC at the print shop and all the files and folders are missing…And that moment when you manage to get 5 minutes of your Boss’ time to look at something, and your PC is taking all the 5 minutes just to boot up!! Ow no! not now!?

In this edition, ASCORP presents how to identify a virus infection as early as possible to avoid getting into such situations. We have arranged these signs in order of the commonest and most definite;

  1. All folders, turned into shortcuts/Usb drive inserted into the PC shows a shortcut to the same drive when opened

 

In such a case the virus hides the original folders and the shortcut there serves to activate the virus whenever it is opened as well as lead you into the original folder. Smart virus that.

  1. Uncalled for Startup Messages/Applications running on their own

 

A popular example is wscript virus named “whatdafuck”. If your computer starts displaying a lot of non-sensical text in Notepad or Command prompt launches by itself right after boot-up, dear brethren, look no further…you have been invaded by a virus.

 

  1. PC runs slower than usual/ Freezing

If you are wondering why this wasn’t first on the list, well that is because these problems have other causes other than viruses. Some of them are excessive number of startup programs, normal applications which consume too much RAM (Opening lots of tabs in a web browser esp. Chrome), installing multiple antiviruses, Local drive containing windows files with very little space etc.

That being said viruses do slow computers down in most cases. In order to narrow down the cause of your slow PC;

  • Launch task manager by Right-Clicking anywhere on your task bar
  • click on the Task Manager ( if your task manager has greyed out and hence cannot be launched, then Congrats, you have succeeded in identifying a virus infection on your PC)
  • If the task Manager does launch, then proceed to monitoring the process running on your PC (On Windows 8 and above go to the “Details” tab)
  • Your PC is infected if you see any of the following
    • “msiexec.exe” running when no application is being installed by user
    • “wscript.exe” running
    • “svchost” running with User’s account name under “User name”
  • wsscript

Thanks for staying with us. In our next issue we will discuss how overcome such virus problems WITHOUT the help of an antivirus before we talk more about signs virus infections. For all your PC and smartphone issues, leave a comment or contact us on 0501384495

ASCORP!!! BRINGING I.T SOLUTIONS TO YOUR DOORSTEP…LITERALLY

Computer Myth Busters

Macs don’t get viruses.

The more megapixels your camera has, the better it is.

Shelling out more money for expensive cables is worth it.

These (and more!) are some of the most common myths revolving around the technology we use every day.  From battery draining to deleting files off your computer, we’ve explained and debunked some of these popular beliefs.

You should let your phone’s battery drain before recharging. NC10_series_AA_PB6NC6W_battery_902791 A common myth surrounding phone and laptop batteries is that it’s always best for the life of the battery to let it drain fully before charging it again. This is true in some cases. When a device uses a Nickel-Cadmium battery, for example, you’d want to let your phone fully drain before charging it again. Why? Nickel-Cadmium batteries, unlike Lithium-Ion batteries, suffer from what’s known as “memory effect.” When they are charged and discharged hundreds of times, they start to lose the ability to charge up to 100%, draining your battery life significantly over time. There was a time when most electronics ran on Nickel-Cadmium batteries. Cordless telephones and answering machines all ran on Nickel-Cadmium. In 2006, most NiCd batteries were replaced with technology that used Lithium-ion batteries. These can be found in all Apple devices and do not suffer from “memory effect” the way NiCd batteries do. “Lithium-ion polymer batteries have a high power density,” Apple says on its website, “and you can recharge a lithium-ion polymer battery whenever convenient, without requiring a full charge or discharge cycle.” Apple does advise, however, that you should let the device go through at least one charge cycle each month to help keep the electrons moving (as opposed to a NiCd battery which needs to go through a full charge cycle every few days). Letting the device drain from 100% to fully shutting off at 0% helps to maintain the life of the battery.

Jailbreaking is illegal.

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It’s important to note that “jailbreaking” and “unlocking” a device mean different things. Unlocking a device means you’ve freed your device to work on any carrier, not just the one you bought it from, while jailbreaking refers to bypassing Apple’s security to install modifications that are not allowed in the App store. The U.S. Library of Congress deemed it illegal to unlock any phone purchased after January 26, 2013 using a third-party vendor, but jailbreaking your iPhone is still legal until at least 2015 under an exemption in the Digital Millennium Copyright Act (DMCA). Note that jailbreaking your iPad is illegal. Some catch, right?

More bars means more service.

wireless-icons

Bars on your smartphone actually indicate your signal strength to the cell phone tower closest to you. Your service depends on how many devices those towers are serving at a given time. Metropolitan areas are equipped to handle the dense population of people trying to use their phones in one confined space. In unexpected situations (say, a music festival where there’s a lot of people in a small area), your phone can be showing lots of bars, but service will be impossible to find; everyone’s trying to tap into that one cell tower.

The higher the megapixels, the better the camera.

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Every year, the number of megapixels on the latest digital cameras seem to increase, with ad campaigns sending the frantic message that you need to be upgrading for the bigger and better version of your perfectly functional camera. More megapixels mean clearer photos to a certain extent, but there is often a misconception of just how many megapixels are needed to produce a quality photo you can enjoy on your phone or computer screen. For those, just three megapixels will do the trick, and even allow room for cropping. With seven megapixels, you can blow a photo up to the size of a poster with no issue. For the amateur photographer using a point-and-shoot device to capture causal moments, more megapixels does not translate into a better camera, or better photos.

Emptying the trash or recycle bin means your files are permanently deleted.

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Drag a file to the trash, then empty the trash can and your files are permanently deleted, right? Not so fast. Deleting something, and then deleting it again from trash, just frees up the space it had taken up on the hard drive, leaving fragments behind that could theoretically be revived. On a Mac, choose “Secure Empty Trash” as a final step in the deletion process. On a PC, download a program like SDelete, which helps to securely wipe all free space.

Private browsing keeps you anonymous.

incognito-mode Incognito mode in the chrome browser

Setting your browser to incognito tells your browser not to save any information about where you’ve visited or what you’ve typed while you were there, but it does not keep you anonymous. Your visits can still be recorded, and files you download while incognito will still live in your computer, phone, or tablet.

Improperly removing a USB drive will delete all your data.

Better to be safe than sorry. If you’re working with a USB Drive and have removed it after all of the files have transferred, you should be fine. You might also be okay if you accidentally remove the USB while it’s in the middle of transferring, but you run the risk of losing your data or experience software clashes. It’s best to go through the short steps to remove the USB safely, taking all of the precautions to protect your work and workstation.

Macs don’t get viruses.

Macs can be infected by viruses. Up until a few years ago, Windows was the most common operating system. Now that Macs are becoming more and more prevalent in homes and offices alike, they’re becoming a more vulnerable target. “The OS X operating system isn’t susceptible to the thousands of viruses plaguing Windows-based computers,” Apple says on its website. But Macs are still susceptible to viruses created to target Apple products and operating systems.

Expensive cables are better than cheap ones.

We determined there was no difference between a cheap cable and an expensive cable. As should be abundantly clear, expensive HDMI cables are simply not worth purchasing for normal use. In the case that you are running cable in a permanent fashion through walls or ceilings, it may be prudent to spend a little extra for heavier-duty cables for the sake of longevity, but if you’re spending extra on gold-plated connectors and the like, you are doing little more than embedding hard-earned cash in the walls of your home.