HOW TO RETRIEVE YOUR MISSING FILES AND FOLDERS ON A VIRUS INFECTED USB DRIVE

Hello there, this is our second edition on computer viruses and thanks for staying with us as we guide you through taking control of your computer from the backdrop of a viral invasion.

So you plugged in your USB drive only to find that all the files and folders are missing or there is only the shortcut to the same drive inside, what do you do…

First and foremost, do not panic because in almost all cases you will notice that your drive is still halfway full and that means all the items on the drive are intact just waiting for you to access them. Then follow these steps;

  • Open the USB drive in question, click on the “View” tab on the menu bar and click on “Options” (for windows 8 and above). For windows 7, click on “Organize”, then click on “Folder and Search Options”. These will lead you to the folder options dialog box.
  • Click on the “View” tab in the dialog box. In the options below choose to “show hidden files”. Next untick the “Hide protected operating system files”. Click “Yes” on the pop-up.

windows-10-folder-options-view-tabfolderoptions-viewsettings

  • You can now click on “Apply” and “OK” to close our dialog box.
  • Back in our USB drive’s window, we will see a light-coloured folder/drive icon mostly without a label. System Volume Information and Recycler folders if they are present are normal hidden folders on any drive and no cause for concern.
  • Now open our light-coloured folder/drive aaaand… voila, all your files and folders intact. I recommend cutting them and pasting them back in the root drive folder so they can be accessed without going through these steps on another computer.

usb_drive_shortcut_virus_2_thumb3

In our next issue we will discuss how to actually get rid of the shortcut virus WITHOUT the help of an antivirus. For all your PC and smartphone issues, leave a comment or contact us on 0501384495

ASCORP!!! BRINGING I.T SOLUTIONS TO YOUR DOORSTEP…LITERALLY

Advertisements

About AscorpiTech

Is your laptop, desktop, android or iphone giving you problems, post your problem and let us walk you through the solution

Posted on October 20, 2016, in Computers, Desktops, Laptops, Latest Technologies, Software, Uncategorized and tagged , , , , , , , , , , . Bookmark the permalink. 3 Comments.

  1. This is very important securite many don’t know

    Liked by 1 person

  2. Thanks for these info..i retrieved all my files.

    Liked by 1 person

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: